FAQ – Frequently Asked Questions
About the gallery, artists, service & extras
Which artists exhibit in the gallery?
Our gallery presents both established and emerging artists from various countries and styles.
Are the works of art unique?
Yes, all the works exhibited here are unique. Professional prints of many of the unique pieces are available.
How can I find out more about an artist?
On each artist page you will find a biography, exhibition catalog and background information on the artist's work.
Is there a way to suggest new artists?
Yes, we welcome applications. Interested artists can submit a portfolio via the contact form or email.
Do you offer advice when purchasing?
Yes, we are happy to advise you by phone, video call or email.
Can I purchase artwork for my business?
Of course – we also put together individual concepts for business premises.
Are there gift vouchers?
Yes, you can find vouchers in the "Offers" section and combine them as you wish.
Do you offer digital art / NFTs?
We offer both physical and digital art. However, our focus is on physical works, so we offer our digital works in printed form. NFTs are not planned.
How do I stay informed about new exhibitions?
Subscribe to our newsletter or follow us on social media to stay up to date.
Purchase, payment, special requests
How do I buy a work of art?
Select your desired work and add it to your shopping cart. Purchase is made conveniently via our online system.
How safe is online shopping?
Our shop is SSL-encrypted and meets current security standards.
What payment methods do you accept and is payment in installments possible?
We accept credit cards, PayPal and Klarna.
Klarna is a payment service that offers three main features: purchase on account (payment in approximately 30 days), installment purchase (payment in flexible installments with interest and fees), and instant payment (instant bank transfer or direct debit).
Will I receive an invoice and a certificate of authenticity?
Of course – after purchase you will receive an official invoice by email.
Each work of art comes with a certificate from the artist.
Are the prices negotiable?
Our prices are fixed. In rare cases, we can offer customized quotes—please feel free to contact us.
Do you frame the artwork?
Due to the wide variety of framing options, we cannot accommodate all requests. Furthermore, the customer would be responsible for any costs incurred in the event of a return.
Can I order custom-made items?
Some artists do accept commissions – please contact us about this.
Shipping, delivery, returns and security
Shipping methods, shipping time, shipping costs, shipping insurance, packaging and tracking
All information regarding shipping methods, shipping time, shipping costs, shipping insurance, packaging and tracking can be found separately below under "Shipping".
Can I pick up a work of art in person?
No, since the gallery does not store the artworks, collection is not possible.
Can I return a work of art?
Yes, you have a 14-day right of withdrawal. Details can be found below in the separate section "Right of Withdrawal."
What happens if my artwork arrives damaged?
Please contact us immediately. We'll arrange a replacement or refund.
Please read the information below in the separate section "Right of Withdrawal".